Returns

How do I return (part of) my order?

1. Register

Within 30 days after you have received your order, select the items you want to return and choose the desired return method.

2. Packing up

Pack your items in the original packaging and stick the return label on the package. Include the packing slip with the package. Don't forget to remove the old shipping label.

3. Send

Take your package to a post office within 3 working days after registering or have your package collected by using the collection service (depending on which return method you have chosen).

4. Refund

As soon as our distribution center has received your return, you will receive a refund or an adjusted AfterPay invoice within 10 working days.


ServicePoint
€ 4,99
Pickup service
€ 4,99
  • Return via your local DHL ServicePoint
  • Easy payment via iDEAL
  • Print your return label and stick it on your return shipment yourself
  • Caution! This option cannot be used in Belgium.
  • Have your package picked up at home or at the office
  • Easy payment via iDEAL
  • No return label needed
  • Caution! This option cannot be used in Belgium
ServicePoint
€ 4,99
Pickup service
€ 4,99
  • Return via your local UPS Access Point
  • Easy payment via iDEAL
  • Print your return label and stick it on your return shipment yourself
  • Note! This option cannot be used in Belgium.
  • Have your package collected at home or at the office
  • Print your return label and stick it on your return shipment
  • Easily pay via Bancontact or credit card
  • Note! This option cannot be used in the Netherlands

Do you want more information about returns?

View the frequently asked questions